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Aronow Software Forum » COTCollector » COTCollector Help » Download process doesn't start

Download process doesn't start Options
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joekey
Posted: Wednesday, November 25, 2009 7:56:40 AM
Rank: Newbie
Groups: Member

Joined: 11/25/2009
Posts: 2
Points: 6
Hallo,

I downloaded and installed your demo. I can search contracts and create data series. If I send it to queue engine, status is pending but download start time will not be set and the download process will not start.

Could you give me an advice, where is the problem?

Thanks

joekey
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daronow
Posted: Saturday, January 16, 2010 9:16:03 AM
Rank: Administration
Groups: Administration

Joined: 12/19/2008
Posts: 6
Points: 18
You need to send me your log file. Contact me at support@aronowsoftware.com for details if you have trouble finding the log file.
Thanks.
Dave Aronow
Aronow Software, LLC
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